State Farm® Insurance Agent Steve Frantz

"Professional due diligence. Will go to bat for you to get the best rate and over-all coverage for your specific needs. My agent, Matthew, helped me a great deal while I was closing on a home, and did all the leg work for me. It made the whole process seamless and saved me a ton of time and money bundling my home + auto. Would certainly recommend to anyone. They got you covered. Bundle is life!"

"Thought i'd finally leave a review just because of how satisfied i am with my agent Matt. He truly does take the complicated part out of all this for you, plus the coverage is great. So later when you call them, ask for Matt."

"Matt is great, and easy to work with!!!"

"I have been purchasing my insurance coverage with this office for over 8 years, both personal and business, and I have never had one complaint or issue. Every time I need to switch coverages or have a question pertaining to my policies, they have always been willing and able to answer/solve them. Matthew Horsley is my agent and i couldn’t ask for a better person to talk to or help me when I need it. 10/10"

"Matt has been great over the years! Highly recommend"

"I have always had a very pleasant experience with Nicole and the other employees at this location. Whether it is taking my auto insurance payments, helping me with home owners claims or just explaining coverage options and discounts. I would highly recommend them to anyone."

"Had good service with Nicole she answers all my questions"

"Highly recommend. Matt specifically; he answered all my questions, responded quickly and did a follow up call to go back over everything. Happy everything is bundled and taken care of. Thanks Matt!!"

"Nicole was excellent and made everything super easy and understandable! So happy with my service!"

"Steve Frantz office is top notch ! And Nicole is the best at going out of her way to make sure that everyone is taken care of in a timely manner."

"Nicole and Matt were both so helpful and easy to work with. Highly recommend!"

"He's awesome to work with. He pays attention to the details ."

"Highly recommend this agency for all your insurance needs."

"I would not waste my time with this group. State Farm collected premiums from me for a long time and when a speeding ticket(by a teen) and a minor accident(by an adult) less than 3000 happened, they decided to drop us. What’s the purpose of paying for insurance if you get dropped the first time something minor happens? All the premiums I’ve paid over time should have well covered either of the incidents. Insurance is a rip off. Unfortunately, I studied to be an agent and passed the exams but couldn’t morally be a part of a group so crooked."

"Steve and Matt are the best agents you could ask for! Very professional and there when you need them. Well Deer Season may need to ask for Matt! Lol"

"Best insurance for cars and life! They're always so helpful and ready to answer any questions I have. I've never had issues with billing nor finances"

"We have been with Steve at State Farm for about 5 years now. Through homeowner's, 4 cars, 3 campers, a boat and a bulldozer... Always quick to make any changes we need. And the efficient automated bill pay is the best."

"I have always been able to reach my agent at anytime. And have received my quote and/or policies quickly. I highly recommend them."

"Although the agent has supplied good customer service, I have to give this the lowest rate due to the actions and ineptitude of the State Farm claims department. I have had to micro manage this entire claim for an entire month. Yes boy to be lowballed by $100 of the lowest estimate. I initially stayed with State Farm after a move because of their reputation. They are not what they use to be. Geico has superior customer service, coverage and at lower rates."

"Best Agent! Always helpful and great rates!"

"I've been a client of theirs for a while now!!! Great staff and very Understanding with their customers. Thank you"

"The staff is always super helpful and answers any questions."

"Steve Franz State Farm Trussville office continued billing Wells Fargo Mortgage an entire year for homeowners after they were notified that we had changed to SafeCo. Over $2300 in premiums.They were notified but continued billing Wells Fargo Mortgage. STATE FARM was notified by SafeCo and by us, the policy holders. Now we have to file a formal complaint with the State Farm Corporate Office. If any one uses this agent in Trussville, check your policies carefully, had my escrow not been short and not have the money for my fire dues it would have been overlooked. We have been trying to get reimbursed for over a month now that WE discovered STATE FARM STEVE FRANZ error. Absolutely no help. They claim to make phone calls, but never return our calls because they don't have the answers."