State Farm® Insurance Agent Steve Frantz

"Matt & Steve have always been very prompt in helping me in anyway when it was needed. Especially in changes to my policy if needed."

"I have been a loyal customer of the Steve Frantz State Farm Agency for over 15 years, and I cannot recommend them highly enough. Steve and his entire team consistently provide top-tier service. Whenever I have a question or need assistance, they are incredibly helpful, prompt, and professional. Their communication is always clear and efficient, making the insurance process completely stress-free. It gives me great peace of mind knowing I have such a reliable team taking care of my family's needs. Thank you, Steve, for 15+ years of fantastic service!"

"Matt was extremely helpful, explained everything I needed to know perfectly and got me a good rate no where else could beat!!"

"Just requested a new agent with State Farm. Oh, where to start. Never actually spoke with Steve over the years. He never called me back its impossible to get him on the phone. It was always Matt. Steve is to busy being a professional hunting personality. Do not give your money to a man who is never at work. It's a privilege to have Steve as your agent.. j/k. Had an issue with my roof and called this office for support, they were reluctant to help because of the timing. I was told Trussville customers are more important that someone else across town that is the market we specialize in. Well Steve is never at his place of business so he will probably never read this review either. Just keep paying your premium."

"We’re so glad we made the switch to State Farm with Steve Frantz
Steve was able to save us a significant amount of money while making sure we had the coverage that we needed
Whenever we have a question or need assistance, Steve and his office are always quick to get back with us in a reasonable amount of time
We highly recommend Steve Frantz and his office if you’re looking for a insurance agent"

"I have been using Steve at State Farm for several years and have always received great service from everyone at the office. They have always answered my questions and concerns promptly with informative answers, allowing me to make decisions based upon my needs."

"Great agent and overall a great person."

"Absolutely the best"

"I have been insured through state farm via this office for years. Matthew Horsley is my agent and it is the epitome of professional service."

"This business does not have enough staff and no one amswers calls or texts"

"Have never seen an agent thats never in the office. He doesnt even live in the area.. had to speak to agent agent is also paying a company ti chage his googlw reviews and blocking reviews on facebook from upset customers."

"The way he treated his long time employee is outrageous. I will be moving all my polices to a new agent. She was the only reason i stayed insured with State Farm. The Agent is never there and lives houra from the office and never accepts calls"

"My rates keep.changing without an explanation"

"Matt Horsley is awesome!! He’s been easy going, very knowledgeable, and helped me save a lot of money."

"We have been with Steve and his team for over 20 years and we know that we can count on him to be there when a catastrophe strikes. He and his team have been there for us for multiple events and we are grateful! Most recently for the Trussville hailstorm. Thanks Steve for your service! The Wilks"

"I had the pleasure of working with Matthew Horsley while changing all my insurance over from other companies. When I say that Matthew is the best and easiest most professional insurance agent I have dealt with, is an understatement. He did so much for us and saved us a lot of money. Thank you Matthew!!!!"

"Joe done an amazing job helping me with my insurance coverage make him an agent asap!"

"Joe was able to get my insurance up and running- much cheaper than ive been paying. Thanks"

"Nicole is the best. Very good everyone agrees"

"Wonderful experience. Worked with Nicole Barnes and she helped me and my wife! Very happy with State farm and Nicole!"

"Matt has been great over the years and helped me and many people I know get a great rate. Highly recommend!"

"I had the pleasure of working with Nicole and I couldn't be more impressed with her professionalism and dedication. From the moment I called in, she made me feel welcomed and valued as a customer. Nicole is incredibly knowledgeable about all the insurance products and took the time to thoroughly explain my options to ensure I made the best decision for my needs.

Her friendly and approachable demeanor made the entire process so easy and stress-free. She was patient with my questions and genuinely cared about helping me find the right coverage. Nicole went above and beyond to make sure I was completely satisfied with my policy. I’m grateful to have had her assistance!"

"My experience with Matthew Horsley was exceptional. From their friendly and knowledgeable team to their commitment to customer satisfaction, I wholeheartedly recommend them to anyone searching for reliable insurance services."

"They answer when you call, no automated system, a real person. Matt is always accommodating and gets me the assistance I need. My family and I would only trust him to handle our auto and home insurance(We actually added on an extra life policy through him as well). Through the years, he has ensured we have all the coverage we need. Thanks, Matt!"

"Professional due diligence. Will go to bat for you to get the best rate and over-all coverage for your specific needs. My agent, Matthew, helped me a great deal while I was closing on a home, and did all the leg work for me. It made the whole process seamless and saved me a ton of time and money bundling my home + auto. Would certainly recommend to anyone. They got you covered. Bundle is life!"