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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robin Williams

September 11, 2026

5  out of  5
rating by Robin Williams
"We’re so glad we made the switch to State Farm with Steve Frantz
Steve was able to save us a significant amount of money while making sure we had the coverage that we needed
Whenever we have a question or need assistance, Steve and his office are always quick to get back with us in a reasonable amount of time
We highly recommend Steve Frantz and his office if you’re looking for a insurance agent"
We responded:
"Very Kinda words Robin, thank you and we appreciate you."
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Jonathan graham

September 9, 2026

5  out of  5
rating by Jonathan graham
"I have been using Steve at State Farm for several years and have always received great service from everyone at the office. They have always answered my questions and concerns promptly with informative answers, allowing me to make decisions based upon my needs."
We responded:
"Thank you Jonathan, we appreciate the review and your business."
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Heather Dolbare

September 8, 2026

5  out of  5
rating by Heather Dolbare
"Great agent and overall a great person."
We responded:
"Thank you!"
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Larry Daniels

September 8, 2026

5  out of  5
rating by Larry Daniels
"Absolutely the best"
We responded:
"Thank you!"
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NICHOLAS PARTEN

September 1, 2026

5  out of  5
rating by NICHOLAS PARTEN
"I have been insured through state farm via this office for years. Matthew Horsley is my agent and it is the epitome of professional service."
We responded:
"Thank you, Matt is awesome and a big part of our Team!"
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Cozzy B

August 31, 2026

1  out of  5
rating by Cozzy B
"This business does not have enough staff and no one amswers calls or texts"
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Sophie Pingot

August 31, 2026

1  out of  5
rating by Sophie Pingot
"Have never seen an agent thats never in the office. He doesnt even live in the area.. had to speak to agent agent is also paying a company ti chage his googlw reviews and blocking reviews on facebook from upset customers."
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Honey Bee

August 28, 2026

1  out of  5
rating by Honey Bee
"The way he treated his long time employee is outrageous. I will be moving all my polices to a new agent. She was the only reason i stayed insured with State Farm. The Agent is never there and lives houra from the office and never accepts calls"
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Lori Medders

August 28, 2026

1  out of  5
rating by Lori Medders
"My rates keep.changing without an explanation"
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Kallie Capkovic

August 7, 2026

5  out of  5
rating by Kallie Capkovic
"Matt Horsley is awesome!! He’s been easy going, very knowledgeable, and helped me save a lot of money."
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Sabrina Wilks

April 24, 2026

5  out of  5
rating by Sabrina Wilks
"We have been with Steve and his team for over 20 years and we know that we can count on him to be there when a catastrophe strikes. He and his team have been there for us for multiple events and we are grateful! Most recently for the Trussville hailstorm. Thanks Steve for your service! The Wilks"
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Jeremy Dunbar

May 15, 2025

5  out of  5
rating by Jeremy Dunbar
"I had the pleasure of working with Matthew Horsley while changing all my insurance over from other companies. When I say that Matthew is the best and easiest most professional insurance agent I have dealt with, is an understatement. He did so much for us and saved us a lot of money. Thank you Matthew!!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jai'C Campbell

March 26, 2025

5  out of  5
rating by Jai'C Campbell
"Joe done an amazing job helping me with my insurance coverage make him an agent asap!"
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JJA78

March 26, 2025

5  out of  5
rating by JJA78
"Joe was able to get my insurance up and running- much cheaper than ive been paying. Thanks"
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Chase Elliott

March 21, 2025

5  out of  5
rating by Chase Elliott
"Nicole is the best. Very good everyone agrees"
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ToyotaTunMan25

March 19, 2025

5  out of  5
rating by ToyotaTunMan25
"Wonderful experience. Worked with Nicole Barnes and she helped me and my wife! Very happy with State farm and Nicole!"
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jake walden

March 19, 2025

5  out of  5
rating by jake walden
"Matt has been great over the years and helped me and many people I know get a great rate. Highly recommend!"
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DeAnna Archer

March 18, 2025

5  out of  5
rating by DeAnna Archer
"I had the pleasure of working with Nicole and I couldn't be more impressed with her professionalism and dedication. From the moment I called in, she made me feel welcomed and valued as a customer. Nicole is incredibly knowledgeable about all the insurance products and took the time to thoroughly explain my options to ensure I made the best decision for my needs.

Her friendly and approachable demeanor made the entire process so easy and stress-free. She was patient with my questions and genuinely cared about helping me find the right coverage. Nicole went above and beyond to make sure I was completely satisfied with my policy. I’m grateful to have had her assistance!"
We responded:
"Thank you so much DeAnna, we appreciate you and acknowledging Nicole, she is a great asset for our Agencies success and loves our customers."
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Mackenzie Prosch

March 18, 2025

5  out of  5
rating by Mackenzie Prosch
"My experience with Matthew Horsley was exceptional. From their friendly and knowledgeable team to their commitment to customer satisfaction, I wholeheartedly recommend them to anyone searching for reliable insurance services."
We responded:
"Thank you much Mackenzie! Matt is an awesome guy and even better Account Rep here in our Agency. We value your business, thank you for the kind message!"
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Miranda Chancellor

March 18, 2025

5  out of  5
rating by Miranda Chancellor
"They answer when you call, no automated system, a real person. Matt is always accommodating and gets me the assistance I need. My family and I would only trust him to handle our auto and home insurance(We actually added on an extra life policy through him as well). Through the years, he has ensured we have all the coverage we need. Thanks, Matt!"
We responded:
"Thank you Miranda, we love Matt here and the customers do too, he has been with us for a long time now and we always appreciate kind comments and giving credit when credit is due. We appreciate your business and hope to continue to meet your needs and expectations!"
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Colton Shipley

February 5, 2025

5  out of  5
rating by Colton Shipley
"Professional due diligence. Will go to bat for you to get the best rate and over-all coverage for your specific needs. My agent, Matthew, helped me a great deal while I was closing on a home, and did all the leg work for me. It made the whole process seamless and saved me a ton of time and money bundling my home + auto. Would certainly recommend to anyone. They got you covered. Bundle is life!"
We responded:
"Thank you Colton, we appreciate your business and glad Matt met your expectations!"
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Andrew Smith

February 4, 2025

5  out of  5
rating by Andrew Smith
"Thought i'd finally leave a review just because of how satisfied i am with my agent Matt. He truly does take the complicated part out of all this for you, plus the coverage is great. So later when you call them, ask for Matt."
We responded:
"Thanks Andrew, we love Matt and so do our customers, we appreciate your business and the kind words."
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Samantha Gibson

February 4, 2025

5  out of  5
rating by Samantha Gibson
"Matt is great, and easy to work with!!!"
We responded:
"He sure is! Thank you and we appreciate you!"
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conor cardwell

February 4, 2025

5  out of  5
rating by conor cardwell
"I have been purchasing my insurance coverage with this office for over 8 years, both personal and business, and I have never had one complaint or issue. Every time I need to switch coverages or have a question pertaining to my policies, they have always been willing and able to answer/solve them. Matthew Horsley is my agent and i couldn’t ask for a better person to talk to or help me when I need it. 10/10"
We responded:
"Thank you Conor! We appreciate your loyalty and will strive to meet your needs and expectations here at our Agency!"
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Megan Moore

February 4, 2025

5  out of  5
rating by Megan Moore
"Matt has been great over the years! Highly recommend"
We responded:
"Thank you, we appreciate your business!"