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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chase Elliott

March 21, 2025

5  out of  5
rating by Chase Elliott
"Nicole is the best. Very good everyone agrees"
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ToyotaTunMan25

March 19, 2025

5  out of  5
rating by ToyotaTunMan25
"Wonderful experience. Worked with Nicole Barnes and she helped me and my wife! Very happy with State farm and Nicole!"
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Janelle Stamps Simon

March 19, 2025

5  out of  5
rating by Janelle Stamps Simon
"Nicole Barnes was a pleasure to work with. I highly recommend her and State Farm!!"
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jake walden

March 19, 2025

5  out of  5
rating by jake walden
"Matt has been great over the years and helped me and many people I know get a great rate. Highly recommend!"
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DeAnna Archer

March 18, 2025

5  out of  5
rating by DeAnna Archer
"I had the pleasure of working with Nicole and I couldn't be more impressed with her professionalism and dedication. From the moment I called in, she made me feel welcomed and valued as a customer. Nicole is incredibly knowledgeable about all the insurance products and took the time to thoroughly explain my options to ensure I made the best decision for my needs. Her friendly and approachable demeanor made the entire process so easy and stress-free. She was patient with my questions and genuinely cared about helping me find the right coverage. Nicole went above and beyond to make sure I was completely satisfied with my policy. I’m grateful to have had her assistance!"
We responded:
"Thank you so much DeAnna, we appreciate you and acknowledging Nicole, she is a great asset for our Agencies success and loves our customers."
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Mackenzie Prosch

March 18, 2025

5  out of  5
rating by Mackenzie Prosch
"My experience with Matthew Horsley was exceptional. From their friendly and knowledgeable team to their commitment to customer satisfaction, I wholeheartedly recommend them to anyone searching for reliable insurance services."
We responded:
"Thank you much Mackenzie! Matt is an awesome guy and even better Account Rep here in our Agency. We value your business, thank you for the kind message!"
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Miranda Chancellor

March 18, 2025

5  out of  5
rating by Miranda Chancellor
"They answer when you call, no automated system, a real person. Matt is always accommodating and gets me the assistance I need. My family and I would only trust him to handle our auto and home insurance(We actually added on an extra life policy through him as well). Through the years, he has ensured we have all the coverage we need. Thanks, Matt!"
We responded:
"Thank you Miranda, we love Matt here and the customers do too, he has been with us for a long time now and we always appreciate kind comments and giving credit when credit is due. We appreciate your business and hope to continue to meet your needs and expectations!"
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Colton Shipley

February 5, 2025

5  out of  5
rating by Colton Shipley
"Professional due diligence. Will go to bat for you to get the best rate and over-all coverage for your specific needs. My agent, Matthew, helped me a great deal while I was closing on a home, and did all the leg work for me. It made the whole process seamless and saved me a ton of time and money bundling my home + auto. Would certainly recommend to anyone. They got you covered. Bundle is life!"
We responded:
"Thank you Colton, we appreciate your business and glad Matt met your expectations!"
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Andrew Smith

February 4, 2025

5  out of  5
rating by Andrew Smith
"Thought i'd finally leave a review just because of how satisfied i am with my agent Matt. He truly does take the complicated part out of all this for you, plus the coverage is great. So later when you call them, ask for Matt."
We responded:
"Thanks Andrew, we love Matt and so do our customers, we appreciate your business and the kind words."
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Samantha Gibson

February 4, 2025

5  out of  5
rating by Samantha Gibson
"Matt is great, and easy to work with!!!"
We responded:
"He sure is! Thank you and we appreciate you!"
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conor cardwell

February 4, 2025

5  out of  5
rating by conor cardwell
"I have been purchasing my insurance coverage with this office for over 8 years, both personal and business, and I have never had one complaint or issue. Every time I need to switch coverages or have a question pertaining to my policies, they have always been willing and able to answer/solve them. Matthew Horsley is my agent and i couldn’t ask for a better person to talk to or help me when I need it. 10/10"
We responded:
"Thank you Conor! We appreciate your loyalty and will strive to meet your needs and expectations here at our Agency!"
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Megan Moore

February 4, 2025

5  out of  5
rating by Megan Moore
"Matt has been great over the years! Highly recommend"
We responded:
"Thank you, we appreciate your business!"
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Nina Canterberry

February 3, 2025

5  out of  5
rating by Nina Canterberry
"I have always had a very pleasant experience with Nicole and the other employees at this location. Whether it is taking my auto insurance payments, helping me with home owners claims or just explaining coverage options and discounts. I would highly recommend them to anyone."
We responded:
"Thank you Nina! We are always glad to hear kinda comments and we appreciate your business! Nicole is awesome!"
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Snyder Ronay

February 3, 2025

5  out of  5
rating by Snyder Ronay
"Had good service with Nicole she answers all my questions"
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LJ Haycraft

January 4, 2024

5  out of  5
rating by LJ Haycraft
"Highly recommend. Matt specifically; he answered all my questions, responded quickly and did a follow up call to go back over everything. Happy everything is bundled and taken care of. Thanks Matt!!"
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Sydney Strickland

November 15, 2023

5  out of  5
rating by Sydney Strickland
"Nicole was excellent and made everything super easy and understandable! So happy with my service!"
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SHAWN RAINEY

November 9, 2023

5  out of  5
rating by SHAWN RAINEY
"Steve Frantz office is top notch ! And Nicole is the best at going out of her way to make sure that everyone is taken care of in a timely manner."
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Ellie Chamness

October 20, 2023

5  out of  5
rating by Ellie Chamness
"Nicole and Matt were both so helpful and easy to work with. Highly recommend!"
We responded:
"Thanks for the kind words, Ellie. I am glad we were able to make assisting you with your insurance needs such a positive experience! Matt and Nicole are awesome! Thank you. Steve - Agent"
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David W Davis

March 16, 2023

5  out of  5
rating by David W Davis
"He's awesome to work with. He pays attention to the details ."
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Brooke Comfort (Brooke Comfort)

March 16, 2023

5  out of  5
rating by Brooke Comfort (Brooke Comfort)
"Highly recommend this agency for all your insurance needs."
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Michael Taylor

December 7, 2022

1  out of  5
rating by Michael Taylor
"I would not waste my time with this group. State Farm collected premiums from me for a long time and when a speeding ticket(by a teen) and a minor accident(by an adult) less than 3000 happened, they decided to drop us. What’s the purpose of paying for insurance if you get dropped the first time something minor happens? All the premiums I’ve paid over time should have well covered either of the incidents. Insurance is a rip off. Unfortunately, I studied to be an agent and passed the exams but couldn’t morally be a part of a group so crooked."
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Kenneth Sundberg

April 29, 2022

5  out of  5
rating by Kenneth Sundberg
"Steve and Matt are the best agents you could ask for! Very professional and there when you need them. Well Deer Season may need to ask for Matt! Lol"
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Victoria Gomez

March 5, 2021

5  out of  5
rating by Victoria Gomez
"Best insurance for cars and life! They're always so helpful and ready to answer any questions I have. I've never had issues with billing nor finances"
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celeste price

March 4, 2021

5  out of  5
rating by celeste price
"We have been with Steve at State Farm for about 5 years now. Through homeowner's, 4 cars, 3 campers, a boat and a bulldozer... Always quick to make any changes we need. And the efficient automated bill pay is the best."
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Lori Medders

March 4, 2021

5  out of  5
rating by Lori Medders
"I have always been able to reach my agent at anytime. And have received my quote and/or policies quickly. I highly recommend them."